TECHNICAL / QUALITY INQUIRY FORM
  *This form is to be completed by the technical contact managing the Quality Inquiry. All fields are required for the Inquiry to be processed.
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Company:   First Name:   Last Name:
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Phone:   Title:   E-mail:
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Product Info
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Purchase order number:   Part number:   Part marking (Date code) :   Number of failed parts:

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Number of parts tested:   Number of parts in question:   Failure rate:   Lot Number

 
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Do you have any orders pending with Suntsu for the same product?
 

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Where do you find failures?
 
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if Other, please describe:
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What kind of issues are you experiencing?
 

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if Other, please describe:
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Is the issue critical to your application?   
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Have you verified your circuit?   
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Can you provide a schematic of your circuit?   
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Can you return defective samples?   
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Can you return unused parts from the same lot?   
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Do you require an authorization number to do so?   
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Please explain how you have tested the product to conclude it is malfunctioning:
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Are your handling procedures compliant with ISO standards?   
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What kind of outcome do you request from Suntsu?
 

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if Other, please describe:
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