ABOUT US / QUALITY

» Quality Policy

Quality Policy: Our purpose is to be a leading global supplier of electronic components. We routinely review performance against our quality objectives to drive continual improvement.

» Quality Objectives
  1. Quality Composite: ≥ 95
  2. OTD Composite: ≥ 95
  3. Opportunity Load: Established Quarterly
  4. Opportunity Conversion: Established Quarterly
  5. Customer Satisfaction: ≥ 4.25
  6. Team Member Happiness: ≥ 95
  7. Errors Per Transaction: 5000:3

Suntsu Frequency Control, Inc.'s quality management system has been certified to the American National Standard of ISO 9001:2008 by Det Norske Veritas.

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